CUSTOMER SERVICE

Cookie Policy

Extended notice on cookies (last update 06/01/2015)
What is a cookie?
A cookie is a text file that a website sends to the device (i.e. computer, mobile device, smartphone or tablet) of the users who have visited it. Cookies will be stored in such device before being re-sent to the website when the user visits it again.
Types of cookies
Cookies may be categorised:
- Based on the subject who installs them, depending on whether the latter also manages the website that is being visited (so-called "first-party cookies") or another subject does it (so-called "third-party cookies")
- According to the purpose served by each cookie: some cookies allow better browsing, memorising some of the users' choices, such as the language they use (so called "technical cookies"). Other cookies allow the users' browsing choices to be tracked, in order to send advertising material and/or offer services, which are in line with the users' preferences (so-called "profiling cookies").

Which cookies do we use
The website www.theluxer.com ("Website") makes use of first-party technical cookies, which do not require the user's authorisation in order to be installed, as well as first and third-party profiling cookies/markers, which, instead, require the users' authorisation to be used.
Italiantouch S.r.l. is responsible, in its capacity of data controller, for the information collected by cookies and, if applicable, for obtaining and storing the consent to data processing , solely for first-party cookies' installed on the Websites. Regarding third-party cookies, Italiantouch S.r.l. is only required to identify cookies installed through the Website and to provide links to the Privacy Policies and Opt-Out Forms issued by such third parties. However, please be aware that the purposes of these third-party cookies, their data processing and the management of users' preferences regarding cookies are not determined nor verified by Italiantouch s.r.l., but by such third-party, in its capacity of data controller, as listed in the table below.
If you wish to obtain information about third-party cookies and refuse your consent to their installation, please click on the appropriate links in the "Privacy Policy" and "Opt-Out" contained in the table set out below. You may also opt out partially or completely from cookies at any time - especially if the third party has not provided any Opt-Out form (marked with "N/A" in the tables below) by following the procedure described at the following addresses to change your browser's cookie settings:

- Chrome
- Internet Explorer
- Firefox
- Safari

or by using the opt-out support systems provided at www.youronlinechoices.com (limited to those services listed in such platform, which means, at present, advertising profiling services) or at Ghostery. Moreover, by accessing your browser settings, as indicated above, you will be able to delete cookies already installed on your computer.
Please note that, by closing this window and clicking on the "OK" button at the bottom or by clicking on any external link, you consent to the use of such cookies. You can still opt out, during subsequent visits to this website, by going to the extended data protection notice and clicking on the "Cookie Policy" link, which is located in each of the aforementioned websites' footers
Cookies for technical purposes
Cookies used by first parties to improve the website browsing experience, guarantee a stable session and login process and remember cart items for the duration of the whole session for the selected country. Cookies are also used to store information about user interaction with certain elements of the page, such as banners and pop-ups. This website also installs a cookie for a period not exceeding 12 months with the purpose of tracking user consent to cookies and avoid asking for the user's authorization multiple times.
Cookies for web statistics and analytics
Cookies used by third parties, often in an anonymous form, for statistical purposes.These kind of cookies collect data about website usage in order to help us improve the browsing and shopping experience for our customers. The cookies collect information in an anonymous form. Collected data include but is not limited to the following examples:

- number of visitors to the site, pages visited and browsing history;
- performance indicators of acquisition campaigns based on different traffic sources;
- details on viewed and purchased products;

Cookie Privacy Policy Opt-Out
Google Analytics Google Analytics Privacy Policy Google Analytics Opt-Out
Inspectlet Inspectlet Privacy Policy Inspectlet Opt-Out
Vivocha Vivocha Privacy Policy N/A
Cookies for costumer profiling and retargeting
Aimed at proposing tailored advertising to users showing interest in a website by internet browsing history and past visits to the specific website.
Collected data may include demographic data and/or browsing history, products viewed, purchases resulting from advertising campaigns. They are used for purposes such as:

- determine the number of users who has finalized a purchase after clicking on an advertisement;
- display, also on other websites, advertisement in line with the user demographic profile or based on the user's specific interests and concerning for example advertisements about products previously viewed on the website or on the store;
- provide information needed for reporting purposes on advertising campaigns;
- avoid repetitions in displaying advertisement which has already been submitted to the user or not in line with their browsing history.

Cookie Privacy Policy Opt-Out
Google Ads Google Ads Google Ads Opt-Out
Facebook Facebook Privacy Policy Facebook Opt-Out
Ingenious Technologies Ingenious Technologies Privacy Policy N/A
Criteo Criteo Privacy Policy Criteo Opt-Out
Polyvore Polyvore Privacy Policy N/A
Zanox Zanox Privacy Policy N/A
Shareasale Shareasale Privacy Policy N/A
PrudSys Italiantouch Privacy Policy PrudSys Opt-Out
Cookies for social networks
Used for sharing content on social networks. This type of services allow the correct interaction with social networks and other external platforms directly from the website. Such interactions and the data collected in the process of sharing are subject to the user's privacy settings for each of the concerned social networks. In the case where the website uses a service managing the interaction with social networks, said service might collect traffic data about those pages it is featured on, even if the users do not take advantage of it.
Cookie Privacy Policy Opt-Out
Facebook Facebook Privacy Policy Facebook Opt-Out
Google Plus Google Plus Privacy Policy Google Plus Opt-Out
LinkedIn LinkedIn Privacy Policy LinkedIn Opt-Out
Information provided by Italiantouch S.r.l. pursuant to Article 13 of the Italian Data Protection Code
The data controller for the data collected through the first-party cookies installed by www.theluxer.com is Italiantouch S.r.l. whose registered office is at Corso Umberto I No. 171, Civitanova Marche (MC), Italy.
The data controller specifies that:

- The data is collected solely for the purposes and for the term indicated in the table set above and is processed electronically;

- The use of these "technical" cookies does not require prior consent since it is necessary for enabling users to browse through the websites and allows the websites to properly function. If the technical cookies are removed through browser settings, browsing through the Website might not be possible, in whole or in part;
- The collected data may be disclosed to third parties - for purposes connected with those described above – which act on behalf of the data controller, in the capacity of data processors or persons tasked with the processing;
- As described in greater detail on the Personal Data Processing Notice that can be accessed by clicking on the "Privacy Policy" link located in the footer of the Website, users may exercise the rights provided for under Article 7 of the Italian Data Protection Code (which include the updating, correction, addition or deletion of personal data processed in violation of the law) by writing an email to the following address:

• Italiantouch S.r.l. to privacy@italiantouch.com.


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